Contact

We answer every message ourselves, usually within one business day (Monday–Friday).

  • Email: support@duvetmoon.com
  • Returns & exchanges: email us first and we'll send the return address and instructions.
  • Order help: include your order number so we can look it up faster.

Our products ship from our partners' facilities in the United States and Canada, so we don't have a retail counter to visit — email is the fastest way to reach us.